State Farm® Insurance Agent Todd Barnes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cindy Penner
January 15, 2026
"I got a pit in my windshield and wasn’t sure whether I should get it repaired right away, and if so, who I should call to get it done. The State Farm agent was very helpful, telling me that being proactive about repair would save me money, and she gave me a good recommendation for a shop that would get the job done."
"Thanks so much for sharing your experience! We know those windshield pits can be frustrating, so we’re really glad we could help you figure out the best next step and get you pointed to a shop you can trust. If you ever have questions or need help with anything else, we’re happy to help. Thank you for your business! "
Ryan Saunders
January 13, 2026
"Avery was fast to help me with my insurance needs and went threw very clearly what I was looking for highly recommend"
"Thank you so much for the great review! We’re glad Avery could help you quickly and clearly with your insurance needs."
Ed Robinson
January 12, 2026
"Todd Barnes State Farm office and all it's employees are always courteous and helpful. They provide good old fashioned genuine service that so many businesses have forgotten about. I appreciate everything they do!!! Ed Robinson"
"Thank you so much for the kind words! We truly appreciate you and your business. Our team takes pride in providing genuine, dependable service, and we’re grateful for your support."
Herm Weaver
January 8, 2026
"Just a shout out to Anna at Todd Barnes State Farm for making the move from Colorado to Kansas a breeze from an insurance standpoint. Thanks for your good work and your smile!"
"Thank you for the review and your business! We’re so glad Anna could help make your move from Colorado to Kansas smooth and stress-free. We take pride in our team's hard work and friendly attitude."
Meredith Lawson
January 7, 2026
"We feel safe with our home owners, cars, and personal property policies all here. Upon moving to Newton last winter, I found this agency when looking for a State Farm agent and Avery helped get everything transferred over for us. I've been in touch a number of times in the last year with odd questions here and there and he's always been very responsive and helpful. Most recently I had a personal property claim and he helped walk me through the unique situation and got everything figured out and covered. Avery has been great to work with and would recommend him and the Todd Barnes agency."
"Thanks so much for the great review! We’re really glad Avery could help get everything moved over and be there whenever questions came up. We're happy to hear the claim process went smoothly and that Avery was able to help you through the process. We truly appreciate the recommendation and your business!"
Lane Sutterby
January 5, 2026
"I’ve been with State Farm for a long time, and have been with Todd for going on two years now. Todd and his team have treated us well, easy to work with, short response times. Great group of people!"
"Thank you for the great review and your continued trust! We’re glad to hear our team has been easy to work with and responsive. We appreciate your business! "
D Miller
December 7, 2025
"This agency made the process of switching insurance about as painless as possible. I worked with Avery to insure several vehicles, home, boat, rv, and umbrella policies. Their prices saved me thousands from the previous agency with whom I had been with for almost 25 years. I would definitely recommend the Todd Barnes agency and State Farm."
"Thank you so much for the wonderful review! We're thrilled to hear that switching your insurance was a smooth and positive experience. Avery and our team work hard to make the process as easy as possible, and it's wonderful to know we could help you save significantly. We truly appreciate your recommendation, and we're always here if you need anything at all."
Kelsi Henzie
December 2, 2025
"First time getting renters insurance, highly recommend Todd Barnes & Avery Franz. They were much less costly than Progressive, for the same coverage. Super responsive. The whole process was quick and easy."
"Thank you for your review, Kelsi! We're so glad you had a great experience with our team and we were able to help you save. Our goal is always to make the process as seamless as possible and offer quality service. "
Breanna Umscheid
October 30, 2025
"I have had auto and life insurance through Todd Barnes' office for 19 years. My bill is auto deducted and I recently noticed that they had double charged me for the past two months. After contacting the office, they refused to refund the extra funds saying that the billing department was denying the return. I get that there are policies through corporate so I contacted my bank to see what they could do since I did not agree to the amount that they took from my account. My bank was able to refund the money. I spoke to Stephanie on the 27th (my auto pay comes out on the 28th). I informed her that I had received the refund and wanted to make sure the autopay was good to go for the next day. She assured me everything was good to go. Today is the 30th and I noticed that my auto insurance didn't in fact get auto deducted from my account. I call in and speak to Shelly. She was not helpful whatsoever and wanted to quickly brush me off. I have dealt with her many times throughout the years and she is the absolute worst to deal with. I ended up having to call into customer service and long story short, the lady I spoke with was able to cancel my auto insurance and I am now covered through another company. I hate change so I would have stayed with State Farm forever but dealing with the people in this office has been a nightmare."
"Breanna, I apologize that we were unable to meet your expectations. If you would like any remaining policies transferred to another agent that may better fit your needs, please let us know."
Dawn Trent-Hickey
September 30, 2025
"We were able to get a better policy for a fraction of the cost with no hassle."
"Thank you for the review, Dawn! We're so happy to hear that you were pleased with your service and policy."
Janell Mendenhall
September 5, 2025
"Avery is very responsive and is extremely knowledgeable"
"We are glad to hear that Avery was able to be so helpful for you. We take pride in our customer service and team member knowledge. Thank you for your review, Janell."
Paul Scott
September 3, 2025
"Awesome to work with. Knowledgeable and very helpful in our situation."
"Thank you for your review, Scott! We're glad that our team was able to provide helpful insight and service that met your needs."
junior torres
August 28, 2025
"Great customer service! Avery Franz quickly responded to my email requesting an insurance quote for my truck. Within an hour of sending the request, I had new coverage for my truck at a much better rate than my previous insurance!"
"Junior, we're so glad Avery was able to help you quickly and find insurance that better fit your needs! We appreciate your review and hope we can continue to provide great service!"
Mindy Nuce
May 20, 2025
"Excellent customer service, they got back to me with quotes for my home and auto insurance promptly! As much as I dread searching for new insurance, they made the process painless."
"Thank you so much for your kind words and taking the time to leave a review! We're glad to hear that we could make the insurance process a little less stressful for you. Providing prompt and helpful service is what we strive for, and it means a lot to know we hit the mark."
Pam Franz
May 11, 2025
"Great service."
"Thank you for taking the time to leave us a nice review, Pam!"
Scott Franz
May 11, 2025
"We have had great customer service with our State Farm insurance agent, Todd Barnes."
"Thank you for your review Scott! We're glad you've been happy with your service. "
Josh Wiebe
April 29, 2025
"Great service. The team has been great to work with. They provided prompt quotes and helped me evaluate what coverage was best for me in a price range I could afford. Highly recommend."
"We're so glad we were able to help you and that you were satisfied with our customer service. We know finding insurance coverage can be stressful, and are glad we could effectively help you through that process. We appreciate your review! "
Marah Franz
April 8, 2025
"Staff is very helpful."
"Thank you for your review, Marah! We are so glad we were able to help you."
Jim C Burns
March 25, 2025
"After being away from Kansas for nearly 3 decades, my wife and I are retiring from pastoring in Ohio & moving to Newton in April. Todd Barnes and Avery have been great and very swift to help me get insurance coverage on our 2021 Honda Pilot starting April 1. This agency is great & I strongly recommend this State Farm Agency for anyone. This will be my wife & my first time experience with State Farm, and we already love it!"
"Jim, thank you for choosing to conduct your business with us. We really appreciate your kind review. We know a big move can be very stressful, and we're happy your interactions with us were easy and helpful. First impressions are important, and we're so glad this was a great one. Please let us know if we can help with anything else."
Kansas Prairie Life and Pets
February 21, 2025
"Very professional & personalized service! Was able to get the right plans to fit all my different insurance needs. I called many companies & they were the first to get back to me & had the best rates by far. I would highly recommend!"
"Thank you very much for your kind and honest review! We always aim to provide quality and personalized customer service, and we are so glad we were able to achieve that for you. We know shopping for insurance can be stressful, but we're happy that our office was able to help. Thank you for your business."
Jeff Andrews
October 30, 2024
"Everyone was very helpful and accommodating. Found the best home and auto package so thank you so much for your help State farm."
"Jeff, that is wonderful to hear. We are so glad we were able to provide you with insurance that met your needs and left you happy with your experience. We always aim to provide great customer service and love to hear when we have happy customers."
Rebecca Johnson
October 7, 2024
"Avery Koontz answered all my questions and was very helpful and personable. i would recommend the agency for anyone looking for auto an homeowners insurance."
"Rebecca, thank you for your review. We are so happy to hear that Avery was able to be so helpful for you. We appreciate your business!"
Colin Locke
October 4, 2024
"Todd and his team care and pay attention to their customers. This used to the normal in the insurance industry, but I find it's rare these days."
"Colin, thank you for your kind words! We always aim to put our customers first and are happy that we've been able to maintain that standard for you. "
Mark Crawford
October 3, 2024
"I recently switched to State Farm. I have worked directly with Avery and Todd and they’ve been awesome. My home and auto coverage is less expensive and more wholistic. Couldn’t be more happy."
"Thank you for taking the time to leave us a review, Mark! We love to hear how we have been able to help you save money and get better coverage. We hope you continue to be happy with our service."
tanner lewis
July 28, 2024
"Always helpful"
"Thank you for your feedback, Tanner. We're glad that you've had a positive experience and hope that we can continue helping you!"