State Farm® Insurance Agent Todd Barnes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Josh Wiebe
April 29, 2025
5
out of
5
rating by Josh Wiebe
"Great service. The team has been great to work with. They provided prompt quotes and helped me evaluate what coverage was best for me in a price range I could afford. Highly recommend."
We responded:
"We're so glad we were able to help you and that you were satisfied with our customer service. We know finding insurance coverage can be stressful, and are glad we could effectively help you through that process. We appreciate your review! "
Marah Franz
April 8, 2025
5
out of
5
rating by Marah Franz
"Staff is very helpful."
We responded:
"Thank you for your review, Marah! We are so glad we were able to help you."
Jim C Burns
March 25, 2025
5
out of
5
rating by Jim C Burns
"After being away from Kansas for nearly 3 decades, my wife and I are retiring from pastoring in Ohio & moving to Newton in April. Todd Barnes and Avery have been great and very swift to help me get insurance coverage on our 2021 Honda Pilot starting April 1. This agency is great & I strongly recommend this State Farm Agency for anyone. This will be my wife & my first time experience with State Farm, and we already love it!"
We responded:
"Jim, thank you for choosing to conduct your business with us. We really appreciate your kind review. We know a big move can be very stressful, and we're happy your interactions with us were easy and helpful. First impressions are important, and we're so glad this was a great one. Please let us know if we can help with anything else."
Kansas Prairie Life and Pets
February 21, 2025
5
out of
5
rating by Kansas Prairie Life and Pets
"Very professional & personalized service! Was able to get the right plans to fit all my different insurance needs. I called many companies & they were the first to get back to me & had the best rates by far. I would highly recommend!"
We responded:
"Thank you very much for your kind and honest review! We always aim to provide quality and personalized customer service, and we are so glad we were able to achieve that for you. We know shopping for insurance can be stressful, but we're happy that our office was able to help. Thank you for your business."
Jeff Andrews
October 30, 2024
5
out of
5
rating by Jeff Andrews
"Everyone was very helpful and accommodating. Found the best home and auto package so thank you so much for your help State farm."
We responded:
"Jeff, that is wonderful to hear. We are so glad we were able to provide you with insurance that met your needs and left you happy with your experience. We always aim to provide great customer service and love to hear when we have happy customers."
Rebecca Johnson
October 7, 2024
5
out of
5
rating by Rebecca Johnson
"Avery Koontz answered all my questions and was very helpful and personable. i would recommend the agency for anyone looking for auto an homeowners insurance."
We responded:
"Rebecca, thank you for your review. We are so happy to hear that Avery was able to be so helpful for you. We appreciate your business!"
Colin Locke
October 4, 2024
5
out of
5
rating by Colin Locke
"Todd and his team care and pay attention to their customers. This used to the normal in the insurance industry, but I find it's rare these days."
We responded:
"Colin, thank you for your kind words! We always aim to put our customers first and are happy that we've been able to maintain that standard for you. "
Mark Crawford
October 3, 2024
5
out of
5
rating by Mark Crawford
"I recently switched to State Farm. I have worked directly with Avery and Todd and they’ve been awesome. My home and auto coverage is less expensive and more wholistic. Couldn’t be more happy."
We responded:
"Thank you for taking the time to leave us a review, Mark! We love to hear how we have been able to help you save money and get better coverage. We hope you continue to be happy with our service."
tanner lewis
July 28, 2024
5
out of
5
rating by tanner lewis
"Always helpful"
We responded:
"Thank you for your feedback, Tanner. We're glad that you've had a positive experience and hope that we can continue helping you!"
C Shank
June 10, 2024
5
out of
5
rating by C Shank
"Great service! Never had an issue"
We responded:
"Thank you for taking the time to leave a review. We appreciate your feedback. "
Vicki Emeola
June 5, 2024
5
out of
5
rating by Vicki Emeola
"Todd, Steph and team have provided great service to me for years. Recently when I purchased a new home, Avery walked me through homeowners insurance plan options that helped save me money, while keeping the best protection. The team always listens and offers the best options and advice."
We responded:
"Vicki, we are so glad to hear that we have been able to serve you well. Our goal is always to help educate our customers so that they can make the best choice that will benefit them the most. We wish you good luck with your new home!"
Frank And Kathy
June 5, 2024
5
out of
5
rating by Frank And Kathy
"We have had State Farm Insurance for 50+ years. We have always had excellent service. Todd Barnes is an exemplary agent who provides accurate information, rates are competitive and questions are answered promptly. We gladly recommend Todd and his State Farm crew to new people moving to Newton. Frank and Kathy Stucky"
We responded:
"Frank and Kathy, thank you for trusting State Farm to help take care of you for so many years. We also thank you for your kind words and your reccomendation. We strive to continue giving you a high level of service. We appreciate your business."
Mike Ramsey
June 5, 2024
5
out of
5
rating by Mike Ramsey
"Great experience, they are always good to work with no matter my issue. I appreciate Todd’s proactive approach to make sure I have the coverage needed when reviewing my policy!"
We responded:
"Thank you Mike! Our goal is to always keep our customers satisfied and help them how we can. Thank you for your business. "
Richard Eckrote
June 5, 2024
5
out of
5
rating by Richard Eckrote
"Todd is always there with good service and good prices."
We responded:
"Thank you, Richard, for your kind review! "
Chris Barnes
June 5, 2024
5
out of
5
rating by Chris Barnes
"Todd and his team have taken care of our insurance needs for over 20 years. They always extremely friendly and timely. They go out of their way to consistently find ways to save me money. If I have ever had a claim , it is handled promptly and fairly."
We responded:
"Chris, thank you for taking the time to leave a review and for your kind words. We are so happy to hear that you have always been satisfied with your interactions with our staff and your insurance needs. We know that claims can be stressful and are glad that they have been handled appropriately. We appreciate your business."
Dana Meyer
June 4, 2024
1
out of
5
rating by Dana Meyer
"I’ve paid Todd Barnes for 20 years, auto and home insurance. Our house was hit by a natural disaster over a week ago. I can’t get Todd to return my calls. He’s in a meeting, out of town or unavailable. Shelly can’t tell me my coverage and scolded me for having questions about my insurance that I pay for. Shelly told me they don’t have the checkbook for this. It’s absolutely ridiculous. When I told Shelly I was upset with her service and did not have the same experience with Billy she bashed him and told private information that was awful and could discredit him. I was appalled and hung up. This office is so gross. If you don’t have the checkbook for repairs don’t take my money. Edit: after Todd left his awesome follow up he called to tell me “thank you for paying me for 20 years. It’s easy to find a new agent. I was on vacation. Everyone is entitled to a vacation. But thanks for 20 years”. Then he told me I was hurting my claim by demanding customer service."
We responded:
"Dana, we're sorry to hear that your experience with our office wasn't able to meet your needs. We understand how frustrating it can be to deal with a natural disaster and the hardship that can come with it. Unfortunately Todd can get busy and is not always available at all times. We have several knowledge and professional staff members that can often help in times where Todd is not available. We hope that your issue was able to be resolved, if not please let us know what we can do to help going forward. "
Vince Redinger
September 13, 2023
5
out of
5
rating by Vince Redinger
"Work hard to get the best price around town"
We responded:
"Thank you very much Vince. We appreciate your kind words and your business! "
Kelly Cook
September 9, 2023
1
out of
5
rating by Kelly Cook
"Prices ate way to high"
We responded:
"We're sorry that you weren't satisfied with our service. You are more than welcome to call our office at (316) 283-6726 and we will do our best to discuss options with you. "
Kassandra DeMille
July 21, 2023
5
out of
5
rating by Kassandra DeMille
"I have always had great service here. The prices are some of the best I've found without sacrificing quality. On the rare occasion when I can't get through to a person, I am always called back promptly, and when I needed my van towed because the alternator went out, the call was dispatched and a local tire company alerted in less than ten minutes."
We responded:
"While we're sorry to hear you had vehicle troubles, we're happy to hear that we have been able to help you quickly and efficiently in a time of need. We know how stressful that can be. We're also glad we've been able to provide you with competitive pricing. Thank you for your kind review. We hope we can continue to provide you with great service."
Matthew Helmick
May 9, 2023
5
out of
5
rating by Matthew Helmick
"We have used their services for years now. Very friendly staff who will resolve and situation step by step with you until the job is done"
We responded:
"Thank you very much, Matthew. We are glad that we have been able to help and support you over the years, that is always our goal. "
Mary Mingle
April 2, 2023
5
out of
5
rating by Mary Mingle
"Todd Barnes state farm reps are wonderful and really care about your insurance needs! Thank you so much!! AAA+++"
We responded:
"We really appreciate your review, Mary. Thank you for all of your kind words and especially for working with our office! We are glad you have been so happy with the service we provide."
Terri Anderson
March 6, 2023
5
out of
5
rating by Terri Anderson
"I have been with State Farm a long time. We have our home policy, auto policies and life policies with State Farm. As a family of nine we have had 7 teenagers insured with State Farm. And through it all we have had great service and they were there when we needed them."
We responded:
"Thank you very much Terri! We are greatful to have a loyal customer like yourself. Your review is very much appreciated, as are your kind words. We hope you can continue to be there for you when you need us. "
Chris Fadden
March 2, 2023
5
out of
5
rating by Chris Fadden
"They went above and beyond, and were able to answer all my questions and walk me through the process. Definitely recommended."
We responded:
"Thank you very much for your kind words, Chris! We are so glad to hear that you had a great experience with our office. We look forward to serving you again. "
Bill Satterfield
March 30, 2022
5
out of
5
rating by Bill Satterfield
"Great people to do business with and saved me a lot money."
We responded:
"We are so happy to hear that you have been satisfied with our service and that we could help you save. Thank you very much Bill! We look forward to working with you in the future."
MyMobile Buddy
January 24, 2022
5
out of
5
rating by MyMobile Buddy
"Everyone was professional and pleasant."
We responded:
"Thank you for your nice compliments. In every interaction, we strive to be professional and do our best to help our customers. We hope we continue to meet your expectations with our service."